Investor Guide>>Investor Grievances                                                                              Back to Investor Guide Main

- What are some of the common investor grievances?                                                                          Back to top
Following are some of the common investor grievances:

   � Non receipt of shares sent for transfer.
   � Non receipt of corporate benefits.
   � Non receipt of funds/securities on sale/purchase.
   � Introduction of fake, forged and stolen securities.
   � Any trade related documents wanted by the investor but not delivered by the broker.

- What does ISE do in case of investor complaints against brokers?                                                  Back to top
ISE has a complaint cell which exclusively deals with the complaints against brokers. After the complaint is lodged, the broker is intimated about the complaint and a reply is expected within three days from him. The broker and the complainant are asked to settle the complaint mutually or through the Floor Committee. If all efforts to solve the complaint amicably fail then the matter will be referred to the Arbitration Committee.