What are some of the common investor grievances?
What does ISE do in case of investor complaints against brokers?

What are some of the common investor grievances?

Following are some of the common investor grievances:
n Non-delivery/transfer of shares
n Non-payment of credit balance/sale proceeds
n Charging of extra commission
n Unauthorized trading

What does ISE do in case of investor�s complaint against a broker?

ISE has a Department of Investor Relations that deals with the complaints lodged by the investors against the ISE brokers. When the complaint is lodged, the same is forwarded to the broker for his comments required to be submitted within three days. If the complaint is not settled amicably, the same may be referred to arbitration. The General regulations however stipulate that the dispute must be reported within three months of arising the same otherwise the case may not be entertained.